top of page

TERMS & CONDITIONS

Galaxy Travel ltd is registered in UK with registration number 12535908. Galaxy travel is ATOL protected Travel agency with ATOL number 11858. All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

The following Booking Conditions together with our privacy policy and, where your holiday is booked via our website, our website terms and conditions of use, together with any other written information we brought to your attention before we confirmed your booking govern your booking with Galaxy Travel ltd registration number 12535908 based at Kingsbury House 468 Church Lane LONDON NW9 8UA.

 

Galaxy travel is ATOL protected Travel agency with ATOL number 11858. Please read them carefully as they set out our respective rights and obligations. References to "you" and "your" in these Booking Conditions mean all persons named on the booking (including anyone who is added or substituted at a later date) or any of them.

References to “Travel Arrangement(s)” in these Booking Conditions are to the accommodation, flights, transport, activities, excursions and other services we feature on our website. References to “Supplier/Principal” means the third party supplier of the Travel Arrangements including but not limited to accommodation providers, transfer providers, car hire companies, airlines, third-party package organisers, tour operators and attraction providers.

By making a booking, the first named person on the booking agrees on behalf of all persons detailed on the booking that he/she:

has read these Booking Conditions and has the authority to and does agree to be bound by them; consents to our use of personal data in accordance with our Privacy Policy and is authorised on behalf of all persons named on the booking to disclose their personal details to us, including where applicable, special categories of data (such as information on health conditions or disabilities and dietary requirements and passport information); is over 18 years of age and resident in the United Kingdom and where placing an order for services with age restrictions declares that he/she and all members of the party are of the appropriate age to purchase those services; accepts financial responsibility for payment of the booking on behalf of all persons detailed on the booking. Please Note: We act only as an agent in respect of all bookings we take and/or make on your behalf however, our obligations to you in relation to your booking depend on what you book with us. On our website, you can book multiple Travel Arrangements which create a Multi-Contract Package organised by Galaxy Travel ltd, a third party package (organised by a third party Supplier/Principal) or a single component accommodation-only booking. Our obligations in relation to each booking as are as follows:

Your Financial Protection 

When you buy an ATOL protected flight or flight inclusive holiday from us you

will receive an ATOL Certificate. This lists what is financially protected, where

you can get information on what this means for you and who to contact if things

go wrong."

 

“We, or the suppliers identified on your ATOL Certificate, will provide you with the

services listed on the ATOL Certificate (or a suitable alternative). In some cases,

where neither we nor the supplier are able to do so for reasons of insolvency, an

alternative ATOL holder may provide you with the services you have bought or a

suitable alternative (at no extra cost to you). You agree to accept that in those

circumstances the alternative ATOL holder will perform those obligations and you

agree to pay any money outstanding to be paid by you under your contract to that

alternative ATOL holder. However, you also agree that in some cases it will not be

possible to appoint an alternative ATOL holder, in which case you will be entitled to

make a claim under the ATOL scheme (or your credit card issuer where applicable).”

 

“If we, or the suppliers identified on your ATOL certificate, are unable to provide

the services listed (or a suitable alternative, through an alternative ATOL holder or

otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may

make a payment to (or confer a benefit on) you under the ATOL scheme. You

agree that in return for such a payment or benefit you assign absolutely to those

Trustees any claims which you have or may have arising out of or relating to the

non-provision of the services, including any claim against us, the travel agent (or

your credit card issuer where applicable). You also agree that any such claims may

be re-assigned to another body, if that other body has paid sums you have claimed

under the ATOL scheme.” 

For more information please email us on info@galaxytravelltd.com

bottom of page